If you have any questions or concerns before or after purchasing, please feel free to contact us at any time.
We are committed to making you 100% satisfied
Frequently asked questions
1. Do you have a warranty?
Yes, we do. The host comes with a one-year warranty. Handle, treatment head, and parts come with a three-month free replacement warranty
2. How is your after-sales service?
We have a professional technical support team to provide you with timely service. You can get the help you need in a timely manner through phone, webcam, and online chat. If you have any questions about the machine, please contact us. We will provide the best service.
3. What certificates do you have?
All of our machines have CE certification to ensure quality and safety. Our machines have strict quality management to ensure good quality. Because we fully understand that if there are any problems with the machine while working overseas, it will be a big trouble.
4. Can you teach me how to use this machine?
Yes, we can provide a complete user manual and instructional videos to guide and apply.
24/7 online consultation services can ensure that you solve any problems and can easily resolve any issues you encounter. Anyone with the user manual can easily operate it.
5. How is the shipment?
The machine will be shipped within 2-3 days after receiving payment, and the international waybill number will be generated within one week. You will be able to view the logistics tracking information.
6. Do I still need to make payment after receiving the goods?
At the time of purchase, you have already paid for the shipping fee. After the order arrives at the customs of the buyer's country/region, the customs will send you clearance information and you will need to assist with customs clearance. Customs may impose tariffs and value-added taxes on products imported to citizens of that country after reaching a certain value, which is beyond our control. The buyer needs to make payment.
7.Why choose us?
Strong factory, competitive prices, and the best technical support. With 10 years of experience in beauty machine production and strong research and development capabilities, we offer a
1-year warranty and 7x24 online after-sales service CE certification, which is the key to the legal use and sale of machines. We provide diversified customized services, powerful OEM and ODM functions
8. After sales service
For the user manual of this product, if necessary, we can send you videos to ensure that you can operate it better. If you have any questions, you can leave a message and we will reply to you as soon as possible!
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